By accessing or using https://vikasshopping.com/, you agree to be bound by these Terms and Conditions. These terms govern your use of the Website, including browsing, account creation, and purchasing products. If you do not agree with any part of these terms, you should discontinue use of the Website immediately. Users must be at least 18 years old or use the Website under the supervision of a parent or legal guardian and must be legally capable of entering into a binding contract.
When you create an account or place an order on our Website, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information or that are used in violation of these Terms.
All products displayed on the Website are subject to availability. We reserve the right to modify, limit, or discontinue any product or service at any time without prior notice. Product images are provided for illustrative purposes only and actual products may vary slightly in appearance, color, or packaging. Prices listed on the Website are subject to change without notice and may include or exclude applicable taxes as stated. In the event of a pricing or listing error, we reserve the right to cancel or refuse any order placed at the incorrect price.
Placing an order on the Website constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason, including product availability, payment issues, or suspected fraudulent activity. An order is considered confirmed only after it has been processed and dispatched. Payments are processed through secure third-party payment gateways, and we do not store your payment card or banking details. All transactions are subject to authorization by your payment provider.
Delivery timelines provided on the Website are estimates and may vary due to external factors such as courier delays, weather conditions, or logistical constraints. We are not responsible for delays beyond our control. Ownership and risk of loss of products transfer to the customer upon successful delivery to the provided address. Returns, refunds, and cancellations are governed by our Return and Refund Policy available on the Website. Products must generally be unused, undamaged, and returned in original packaging to be eligible, and certain items may be non-returnable as specified.
Users agree not to misuse the Website by engaging in unlawful activities, attempting unauthorized access, transmitting harmful software, or infringing intellectual property rights. All content on the Website, including text, images, logos, graphics, and software, is owned by or licensed to us and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or distribution of Website content is strictly prohibited.
The Website may contain links to third-party websites for convenience. We do not control or endorse such websites and are not responsible for their content, policies, or practices. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased through it, and our total liability shall not exceed the value of the order placed.
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We reserve the right to suspend or terminate access to the Website at our discretion if these Terms are violated. These Terms shall be governed by and interpreted in accordance with the laws of India, and the courts of Kerala shall have exclusive jurisdiction. We may update these Terms at any time, and continued use of the Website constitutes acceptance of the revised Terms.
WhatsApp Communications
If you choose to receive communications from Vikas Furniture through WhatsApp, the following terms apply:
Consent (Opt-In)
By voluntarily providing your mobile phone number and actively selecting the WhatsApp communication option (where available) on our Website, during checkout, or through any other official Vikas Furniture channel, you expressly consent to receive WhatsApp messages from Vikas Furniture.
These communications may include:
* Order confirmations
* Order status and delivery updates
* Customer support communications
* Appointment or service reminders
* Product recommendations
* Promotional offers, discounts, campaigns, and marketing communications (only where you have explicitly opted in)
Your consent is entirely voluntary and is not a condition for purchasing products or services from us.
Opt-Out
You may withdraw your consent and stop receiving WhatsApp communications at any time by:
* Replying “STOP” to any WhatsApp message received from us; or
* Using any available unsubscribe or opt-out option provided within the WhatsApp conversation; or
* Contacting our customer support.
Upon receiving your opt-out request, we will remove your number from our marketing WhatsApp communication list within a reasonable period. You may continue to receive essential transactional messages relating to active orders or services where required to complete your purchase or fulfil our contractual obligations.
Message Frequency
The number of WhatsApp messages you receive will vary depending on your interactions with us, your purchases, and your marketing preferences.
Charges
Standard mobile data and messaging charges imposed by your mobile service provider may apply. Vikas Furniture is not responsible for any such charges.
Privacy
Your phone number and personal information will be processed in accordance with our Privacy Policy. We do not sell your personal information to third parties. WhatsApp communications are provided using the WhatsApp Business Platform operated by Meta and its authorized Business Solution Providers.
For any questions or concerns regarding these Terms and Conditions, please contact us at mail@vikasshopping.com
or +919447825248.
